Frequently Asked Questions
Everything you need to know about ordering, delivery, and access.
Ordering & Delivery
How does the website work?
Add your course to cart and place the order. When our admin is online, your download link is sent in ~15 minutes; otherwise you’ll receive it within 1–8 hours.
How will I receive my course?
Through a secure Google Drive download link sent to your email. On request, delivery can be arranged via pCloud or Mega.
Can I request a sample or a course not listed?
Yes. Use the form below to request a sample clip or ask for any title not listed—most can be sourced promptly.
Access & Files
Do links expire?
Links are intended for long-term access. If a link breaks later, email us and we’ll refresh it for you.
Which formats do you provide?
As specified on each product page: Video (MP4/TS), Audio (MP3), and Documents (PDF/Word/PPTX). All files are max quality.
Can I share the files?
Your purchase is a personal study license. Please don’t share or redistribute files or links.
Pricing & Payments
Are there extra fees or taxes?
No. We do not add any extra fees or taxes beyond the displayed product price. (Your bank may apply its own charges.)
Do you ship anything?
No. All products are digital download links. There is no shipping.
Course & Academic
Do you issue CME certificates?
No. We provide learning materials only (videos, audios, documents). Certificates are not included.
Are you affiliated with the original publishers?
No. We are an independent platform. Each product page lists exactly what’s included.
Still Have Questions?
We’re happy to help. Send us a message and we’ll reply quickly (usually ~15 minutes when online, or within 1–8 hours).
Email: [email protected]